1. Introduction
Welcome to the website of Gongyi XinShengDa Water Purification Materials Co., Ltd. This Privacy Policy explains how we collect, use, store, share, and protect the personal information of visitors to www.pennan.buzz and of the customers, suppliers, and partners who communicate with us. The services described on this website are developed and operated by the developer XinShengDa. We are committed to handling your information lawfully, transparently, and with respect for your privacy.
Please read this policy carefully so that you understand our practices and your rights before you submit any personal information to us. By accessing this website or contacting us, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, you should not use the website and should not provide your personal information to us.
2. Who We Are
The data controller for the personal information described in this policy is Gongyi XinShengDa Water Purification Materials Co., Ltd., a company engaged in computer systems design and related services together with the supply of water purification materials. Our registered address is No. 18, Guanzhuangkou, East of National Highway 310 (near Garden Hotel), Zhitian Town, Gongyi City, Zhengzhou 450000, China.
The website and the systems that support it are developed and operated by the developer XinShengDa. When this policy refers to the Company, us, or we, it refers to Gongyi XinShengDa Water Purification Materials Co., Ltd. and, where the context requires, to the development and operations team working on its behalf.
3. Scope of This Policy
This policy applies to personal information that we collect through this website, through email and telephone communications with our team, and through any enquiry or quotation process that we operate. It covers information collected from customers, prospective customers, website visitors, and business partners.
This policy does not apply to third-party websites that may be linked from this website. When you follow a link to another website, that website has its own privacy practices, and we encourage you to review the privacy policy of every site you visit. We are not responsible for the content or the privacy practices of any third party.
4. Information We Collect
We collect several categories of information, and we keep collection to the minimum that is needed to respond to you and to operate our business. The main categories are set out below.
Information You Provide Directly
- Contact details, such as your name, email address, telephone number, company name, and job title.
- Enquiry details, such as the subject and message you submit through our contact form.
- Order and quotation details, such as product specifications, delivery addresses, and any documents you attach.
Information Collected Automatically
- Technical data, such as your internet protocol address, browser type, device type, and operating system.
- Usage data, such as the pages you visit, the time you spend on them, and the links you click.
- Approximate location data inferred from your internet protocol address.
Information We Do Not Collect
We do not intentionally collect sensitive categories of personal information such as health data, biometric data, or financial account details through this website. We ask that you do not include such information in any message you send to us.
From time to time we may also receive information from third parties who refer business to us or who act on your behalf, such as a procurement department, an engineering consultant, or a logistics partner. When information is provided in this way, we rely on the party that provides it to hold the necessary authority to share it with us.
5. How We Collect Information
We collect information through direct interactions and through automated technologies. Direct collection occurs when you complete our contact form, send us an email, call our office, or provide your details during a quotation or ordering process. Automated collection occurs through cookies and similar technologies, which are described in more detail below.
We may also receive information about you from publicly available sources or from third parties, such as business directories or logistics providers, when that information is necessary to fulfil a request you have made or to verify the accuracy of the details you have provided. Wherever we receive information from a third party, we treat it in accordance with this policy.
6. How We Use Your Information
We use your personal information for the following purposes. We use contact details and enquiry details to respond to your questions, prepare quotations, and provide the information you have requested. We use order and delivery details to process orders, arrange shipping, and manage invoices and returns.
We use technical and usage data to operate, maintain, and improve the website, to diagnose technical problems, and to understand how visitors use the site so that we can make it more useful. We may also use your information to comply with legal obligations, to protect our rights and property, and to prevent fraud or misuse of the website.
We do not use automated decision making that produces legal or similarly significant effects concerning you, and we do not sell your personal information to any third party.
We may use your contact details to send you information that is relevant to an enquiry or project you have raised with us, such as product specifications, delivery updates, or answers to a technical question. We do not send unsolicited marketing messages, and any communication we send can be stopped at any time by letting us know through the contact details at the end of this policy.
7. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following bases. We process information with your consent when you choose to submit an enquiry or to receive communications from us. We process information as necessary to perform a contract or to take steps at your request before entering into a contract, such as preparing a quotation.
We also process information as necessary for our legitimate interests, which include responding to enquiries, improving our services, and protecting the security of our website, provided that those interests are not overridden by your own rights and interests. Finally, we process information where necessary to comply with a legal obligation that applies to us.
9. Third-Party Services and Links
This website may contain links to third-party websites, and it may rely on third-party service providers such as hosting providers, analytics tools, and email delivery services. These providers may process information on our behalf and are required to handle it in a manner consistent with this policy and with applicable law.
When you leave this website by following a link to a third-party site, that site has its own privacy policy, and the information you share there is governed by that policy. We encourage you to review the privacy policy of any third party before you provide your information to it. We are not responsible for the practices of websites we do not operate.
11. International Data Transfers
Our operations are based in China, and the personal information we collect may be stored and processed in China or in other countries where our service providers operate. Where we transfer information across borders, we take steps to ensure that it receives an adequate level of protection in accordance with applicable data protection law.
These steps may include standard contractual clauses, adequacy decisions, or other safeguards recognised by law. If you would like more information about the safeguards we apply to cross-border transfers, you may contact us using the details provided at the end of this policy.
By submitting your personal information to us, you understand that it may be transferred to, and processed in, countries outside your own, and that the level of data protection in those countries may differ from the level in your own country.
12. Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Enquiry correspondence is generally retained for as long as needed to respond and to maintain a record of our business relationship. Order and financial records may be retained for longer periods to comply with accounting and tax obligations.
When information is no longer needed, we delete it or anonymise it in a secure manner. The precise retention period for any given category of information depends on the nature of the information, the purpose for which it was collected, and any legal requirements that apply to it.
We review the information we hold on a periodic basis and delete records that are no longer required for the purposes described in this policy. If you withdraw your consent or request deletion, we will remove your information unless a legal obligation or a legitimate business need requires us to retain it.
13. Data Security
We use appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit, and regular review of our systems. We restrict access to personal information to those members of our team who need it to carry out their duties.
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact details below.
We also train our team on data handling and review our security practices on a regular basis. If a data incident occurs, we have procedures in place to assess its scope, contain it, and notify affected individuals and the relevant authorities where required by law.
14. Your Rights and Choices
Depending on your location and the law that applies to you, you may have the right to request access to the personal information we hold about you, to request correction of inaccurate information, to request deletion of your information, to object to or restrict certain processing, and to request a copy of your information in a portable format.
Where we process your information on the basis of consent, you may withdraw that consent at any time, and doing so will not affect the lawfulness of processing carried out before you withdrew it. You may also have the right to lodge a complaint with a data protection authority in your jurisdiction. To exercise any of these rights, please contact us using the details in the Contact Us section below.
When you make a request, we may ask you to verify your identity before we act on it, so that we can protect your information from unauthorised disclosure. We will respond to requests within the time periods required by applicable law, and if a request cannot be fulfilled, we will explain the reasons to you.
15. Privacy for Children
This website is not directed to children under the age of sixteen, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information promptly.
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us so that we can investigate and, where appropriate, remove the information from our records.
16. California Privacy Rights
If you are a resident of California, you may have additional rights under applicable privacy law, including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to be free from discrimination for exercising your privacy rights.
As described elsewhere in this policy, we do not sell personal information. To exercise your California privacy rights, or to ask questions about our handling of your personal information, please contact us using the details provided in the Contact Us section below, and we will respond in accordance with applicable law.
17. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in applicable law. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, provide a more prominent notice on the website.
We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of the website after any change to this policy takes effect will be treated as your acceptance of the updated terms.
18. How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way we handle your personal information, please contact us using the details below.
Gongyi XinShengDa Water Purification Materials Co., Ltd.
No. 18, Guanzhuangkou, East of National Highway 310 (near Garden Hotel),
Zhitian Town, Gongyi City, Zhengzhou 450000, China
Email: assist@pennan.buzz
Phone: +17756212236